Separate the claim file before confusion spreads
Condo claims get messy when wind, flood, unit interiors, common elements, and resident expectations are mixed together.
Policy and claim numbers
Master property, flood/RCBAP/private flood, equipment, D&O, crime/fidelity, umbrella, claim numbers, adjusters, and carrier contacts.
Damage map
Building-by-building, floor-by-floor, unit-adjacent, roof, envelope, common areas, elevators, electrical, pool, docks, gates, signage, and grounds.
Photo protocol
Date-stamped exterior, interior common areas, roof if safely inspected, water lines, damaged materials, equipment rooms, and vendor before/after photos.
Resident reports
Unit owner reports, photos, contact information, timing of discovery, emergency access issues, and whether damage appears interior, common element, flood, or wind-related.
Flood separation
Keep RCBAP/private flood forms, flood adjuster records, water line photos, elevation documents, and flood estimates separate from wind-property records.

